Shipping policy
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders are not shipped or delivered on weekends or public holidays.
Shipping Time
Estimated delivery time is 4–10 business days depending on your location and courier availability.
Delivery times may vary during high-demand periods, festivals, or due to unforeseen logistics delays.
Shipping Charges
We offer free shipping on most orders unless stated otherwise on the product page.
ORDER TRACKING
Customers can track their orders using our tracking page powered by 17TRACK.
Cash on Delivery (COD)
Cash on Delivery is available on eligible orders across selected locations in India.
We reserve the right to cancel COD orders that appear suspicious or unverifiable.
Delayed or Lost Shipments
While we work with trusted logistics partners, delays may occasionally occur due to courier issues, weather conditions, or operational challenges.
If your order is significantly delayed, please contact us at:
voltexpro.in@gmail.com
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Orders returned due to incorrect or incomplete addresses may not be eligible for reshipping or refund.
Damaged Packages
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos or an unboxing video for faster resolution.